Astound Broadband, an American telecommunications giant offering broadband internet, TV, and phone services, recently faced a significant internet outage. An internet outage occurs when Astound’s services are unavailable to its users, a frustrating experience that can stem from a variety of issues such as network infrastructure damage, technical glitches, or routine maintenance.
The outage that gripped Astound Broadband users for the majority of a Wednesday afternoon and evening was attributed to damage in both the primary and backup fiber network routes. This damage was reportedly caused by the construction of new power poles, disrupting the smooth delivery of internet services to customers across affected areas.
For those impacted by the outage or curious about its status, Astound Broadband offers an official support page where users can check the current service status or report any issues they’re encountering. Additionally, platforms like Downdetector and Is The Service Down provide live outage maps and user-reported problems, offering some insight into the scope of the issue. However, it’s important to note that the availability of this information may vary based on your geographical location and the specific Astound services you utilize.
(Response: The recent Astound Broadband outage was due to damage in both primary and backup fiber network routes caused by the construction of new power poles.)