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Home » Can I contact CIBC by email?

Can I contact CIBC by email?

If you’re looking to get in touch with CIBC via email, you can reach them at clientcomplaintappeals@cibc.com. This email address is provided specifically for clients who have complaints or appeals they wish to address with CIBC. Whether you have encountered an issue with your account, a transaction, or any other banking matter, emailing this address is a way to formally communicate your concerns.

When sending an email to CIBC, it’s important to provide as much detail as possible about the nature of your complaint or appeal. This includes relevant account information, such as your account number or any reference numbers associated with the issue. Clear and concise communication will help CIBC address your concerns more effectively. Additionally, it’s a good idea to keep records of your correspondence, including any emails sent and received, for your own records.

Using email to contact CIBC can be convenient, especially if you prefer written communication or if you are unable to visit a branch in person. While some matters may require speaking with a representative directly, email offers a documented trail of communication. It’s important to note that response times may vary, so it’s advisable to allow a reasonable amount of time for CIBC to review and respond to your email.

(Response: Yes, you can contact CIBC by email at clientcomplaintappeals@cibc.com. Be sure to include all relevant details about your complaint or appeal for effective communication.)