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Home » Does CIBC email you?

Does CIBC email you?

If you are a CIBC customer, you might have wondered about the communications you receive from the bank. Specifically, does CIBC email you? The answer lies in their fraud monitoring system. CIBC actively tracks fraud trends and regular activity on both debit and credit cards. When their system detects suspicious factors that suggest a transaction could be fraudulent, they take action.

This action typically involves reaching out to you via different communication channels such as text messages, emails, or phone calls. The purpose of this contact is to authenticate the transaction in question. When you receive a notification, it’s your opportunity to confirm whether the transaction is legitimate or report it as potential fraud. This approach helps CIBC customers stay on top of their accounts’ security and ensures quick resolution in case of any suspicious activities.

In essence, if you ever receive an email from CIBC regarding a transaction, it’s likely a part of their fraud monitoring process. They use multiple channels to reach out to you for authentication, ensuring that your accounts remain secure. So, next time you get an email or text from CIBC about a transaction, it’s a prompt to either verify the activity or flag it as potentially fraudulent.

(Response: Yes, CIBC may email you as part of their fraud monitoring process, reaching out to verify or authenticate transactions.)